Shipping policy

Shipping Policy

We want your Viaura order to reach you as quickly and smoothly as possible.

Processing & Delivery
Viaura works with select fulfillment partners to prepare and ship our products. Because products may ship from different fulfillment locations, processing and delivery times may vary by product and destination.

Estimated delivery times are provided at checkout when available. Please note that processing time is separate from transit time.

Free Shipping
Viaura offers free standard shipping on all U.S. orders. There is no additional shipping charge at checkout.

Multiple-Product Orders
Orders containing multiple products may arrive in separate shipments. When this occurs, you may receive separate tracking information for each shipment.

Tracking Your Order
Once your order has shipped, tracking information will be provided when available so you can follow its delivery progress.

Delivery Delays
Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, product availability, or other circumstances outside our control.

Shipping Address
Please review your shipping address carefully before completing your purchase. Incorrect or incomplete shipping information may result in delays or an unsuccessful delivery.

Questions About Your Shipment
If you have questions or concerns about an order or shipment, please contact Viaura through our website and we will be happy to assist you.